Limit Discount To One Use Per Customer
closed
Tobe Osakwe
closed
Unfortunately, we will have to close this thread.
As mentioned before, the reason we can't support limiting automatic discounts to one use per customer is not because we don't want to; it's because it's simply not possible in Shopify Functions.
This GitHub discussion thread, where I have asked Shopify to support single-use automatic discounts in Shopify Functions, has been open since November 2023, with no ETA.
In order to declutter our feedback board, we will close this thread. By doing so, we will be able to focus on other feature requests that are possible, and making Regios Automatic Discounts as good as possible, given the current Shopify Functions limitations.
If Shopify adds this capability to their API in the future, we will revisit this feature request.
As mentioned on April 18, we have created a video that walks you through a workaround using a combination of our app and Shopify Flow:
https://www.loom.com/share/e9e3e272d30646cc854df05a3040de62
We may create a text version of this tutorial in the future.
Best,
Tobe
Tobe Osakwe
In addition, even built-in Shopify automatic discounts cannot be limited to one use per customer, so I'm not optimistic this capability will be added to Shopify Functions. But you never know!
M
My Store Admin
Really need the one use per customer functionality too.
Tobe Osakwe
Update:
We have created a video that walks you through a workaround using a combination of our app and Shopify Flow:
We may create a text version of this tutorial in the future.
Best,
Tobe
Tobe Osakwe
For anyone who is specifically looking to create first-time customer discounts, we have a video and text tutorial on how to create them in our logic builder here:
Unfortunately, it is still not possible in Shopify to create automatic discounts with usage limits, so if you have a different use case for limiting discounts to once per customer, there is no solution yet.
Thank you for your patience and understanding. We will continue to improve our app based on your feedback.
Best,
Tobe
Tobe Osakwe
Update: We reached out to Shopify in late November, to ask if they could add the option to limit the number of times automatic discounts created with Shopify Functions could be used:
Here is the ticket:
Unfortunately, we have not received a response yet.
If you are looking to implement a "first time customer" discount, please reply with some details about the type of offer you are looking to set up.
We would like to add a way to apply discounts to customers who have placed a specific number of orders. For example, "this discount only applies to customers who have placed 0 orders," or "this discount only applies to customers who have placed at least 5 orders."
Tobe Osakwe
Thanks, everyone, for bringing this issue to our attention.
Currently, this is not possible due to technical limitations in Shopify (our app is built on a feature called Shopify Functions, which doesn't support limiting discounts to once per customer).
I will reach out to ask Shopify if they have any plans to add this capability, and if so, if there is a timeline.
Once I've heard back, I will update this thread!
If not, then we will need to investigate possible workarounds.
M
Marina Taiberg
we also need the option to limit the use of the discount to once per customer.
Silviu Croitoru
I really need this.
Tobe Osakwe
Hi Steve, thanks for sharing your feedback. Currently this is not possible due to technical limitations, but we will update this thread if that changes.
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